Payment Policy

Last updated: September 23 2025

1. Policy Overview

This Payment Policy describes how payments are processed for purchases made on beahomes.com. By placing an order, you agree to the terms of this policy in addition to our Terms of Service.

Bea Homes is registered as a UK Limited Liability Partnership (LLP) and serves customers in the United States, the United Kingdom, and the European Union (Netherlands).

2. Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Maestro
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Diners Club
  • Discover

Additional regional payment methods may be offered depending on your country of purchase.

3. Currency

  • United States: Transactions are processed in U.S. Dollars (USD).
  • United Kingdom: Transactions are processed in British Pounds (GBP).
  • Netherlands/EU: Transactions are processed in Euros (EUR).

If your card provider or payment service applies conversion, applicable exchange rates and fees are your responsibility.

4. Payment Terms

  • Payment is due in full at the time of purchase, unless otherwise stated at checkout.
  • Orders are only confirmed once payment has been successfully processed.
  • We reserve the right to cancel unconfirmed or unpaid orders.

5. Payment Security

  • We use industry-standard encryption and PCI DSS-compliant third-party processors to handle transactions securely.
  • Compliance includes:
    • USA: federal and state consumer protection laws.
    • UK: Payment Services Regulations and FCA standards.
    • EU/Netherlands: PSD2 (Payment Services Directive 2) and GDPR requirements.
  • Bea Homes does not store full credit card details on its servers.

6. Recovery Procedures

  • If a payment is incomplete or fails, your order may be suspended or cancelled.
  • We reserve the right to charge late fees or engage licensed collection agencies for unpaid invoices, in compliance with applicable laws.

7. Right of Withdrawal & Refunds (EU & UK Customers)

  • Customers in the EU and UK have a statutory 14-day right of withdrawal starting from the day after receiving goods.
  • Refunds are subject to inspection of returned items. If products are damaged due to misuse, deductions may apply.
  • Please see our Return & Refund Policy for detailed conditions.

8. Changes to This Policy

We may update this Payment Policy at any time to reflect business, regulatory, or security requirements. Updates take effect immediately upon publication. Customers are encouraged to review this page periodically.

9. Questions About This Policy?

For questions, contact our customer service team using the details below:

Company name: Bea Homes
Registered office: 32 Kinburn Street, London, SE16 6DE, United Kingdom
Company number (UK): OC458105
Email: info@beahomes.com
Phone: +13863572807

Support hours:
Mon–Fri 8:00 AM–5:00 PM ET
Sat 12:00 PM–5:00 PM ET
Sun Closed